I paid wrote down all my info for the shipping charges and she charged my credit card. I just called to follow up on the present to see if there was a tracking and to confirm everything was fine and they NEVER shipped my package almost 5 DAYS LATER! It had been sitting in the back. They said they were “busy” in a VERY small town with the post office is 1 block away, that excuse did not fly. She then had the audacity to ask me if I wanted to pay way more to overnight it for her mistake. THEN she said she would try to get it out by NEXT WEEK, almost 1 1/2 weeks after I bought it. SO now I have no idea when I will receive my gift.
BEWARE- The store is very cute, over priced for a small town in Iowa but still very cute. I was visiting from out of town for the Northwestern graduation and stopped on in. I found a great present for a dear friends bday. Even though I felt I over paid (40.00) for two small candle holders it was the perfect present that I needed. I had no room in my luggage so the women offered to ship it to me that day so I can get it in time for my friend’s bday 8 days later. Having shipped items to my brother for the last 4 years I know it only take about 4 days to receive the package so I had plenty of time to get my new find.
Long story short, very poor business, they acted like it was no big deal that I paid a lot and they forgot about my present when I specifically told them I needed it by a certain date. Then there was no thought by the store to even fix the mistake. Good thing we are not returning to Iowa cause after they way I was treated I would not shop here again.
Amazing design team!
Awesome service, awesome help and awesome ideas! I just completed a kitchen, and a main floor do-over. When i started, I called Marie for a consultation and the ideas just flowed from there. I remodeled my bathrooms a year ago and the neat thing was everything Marie picked out for me was as if she read my mind. It was just what i was looking for!!. So this time around i just let her go, and the end result again is exactly what i was looking for! She helped me coordinate everything from start to finish. It really gave me peace of mind as the project went on, having her and her staff there to help with all the different things that can go on. My suggestion would be before you even pickup a paint can, CALL MARIE! you wont be dissapointed!!
Loved the store! Came in to find a wedding present for a friend (which I did-a cute vase and a candle for under $30) After finding the store on facebook I found a bunch of clothes that I loved! Needless to say I went back and got some clothes in orange city which is rare. loved the store I go back frequently to check out the new stuff and get new candles
Holland House Interiors is a US General Contractor based in Orange City, Iowa. Holland House Interiors is located at 109 N Central Ave, Orange City, IA 51041, USA.
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